The AND is the regulatory body that oversees the provision of ANS by the ANS providers to ensure compliance with the national legislations, namely the Civil Aviation Act 1969 and the Civil Aviation Regulations 2016, together with its related ICAO Annexes to the Chicago Convention and ICAO Docs.

The AND develops and establishes the ANS standards, and performs safety oversight and surveillance activities with the sole aim of regulating the ANS providers. The Air Traffic Inspectorate Directives (ATIDs), Director General Directives and Air Navigation Services Standards Directives (ANSSD) contains the requirements and procedures pertaining to the provision of the ANS, based mainly on the standards and recommendation (SARPs) of ICAO Annexes to the Chicago Convention, other ICAO documents and best practices, as may be determined by the AND, to be applicable in Malaysia.

(1) Safety Oversight Audit / Inspection of ANS Providers are conducted to effectively regulate the provision of ANS. The AND schedules formal annual audits and inspections, and also, random inspections (as and when required) for which no prior notification is given to ANS providers. The audits/inspections utilise protocol questions and compliance checklists to evaluate the level of adherence to stipulated national legislations, and ANS-related ICAO Annexes to the Chicago Convention and ICAO documents, including best practices. The AND also conducts oversight of the ATS provider’s safety management system (SMS) to ensure its formal and systematic implementation by all ATSUs, including compliance with stipulated requirements. Currently, the ANS providers that are regulated by the AND include the Air Traffic Management Sector of CAAM, Malaysian Meteorological Department, RMAF and the Malaysian Army.

(2) Personnel Licensing for ATCOs provisions are promulgated in the Civil Aviation Regulations 2016. The AND is the authority for issuance, renewal, endorsement and validation of an ATC Licence in accordance with ICAO Annex 1 to the Chicago Convention.

• ATC Examination activities include all ATC courses at ATC approved training organisations (ATC-ATOs) that are approved by the CEO and operational ATC examinations at the ATS units that control civil traffic. However, some functions are delegated to designated ATC Examiners who are appointed on a two-year basis by the CEO.
• English Language Proficiency (ELP) Assessment is required for ATCOs, and they must meet the minimum required proficiency level for radiotelephony communications i.e. Level 4 in accordance with ICAO Annex 1 to the Chicago Convention. Implemented on 31 March 2011, an ATC Licence will not be issued or renewed unless the applicant has achieved a minimum ELP Level 4.
• Class 3 Medical Assessment for ATCOs, as part of the pre-requisite for an ATC Licence, shall only be issued by a Designated Medical Examiner (ME). The AND maintains a comprehensive database on all licensing information for all licence holders.

(3) Certification & audit of ATC-ATO for an organisation that is responsible for the training of ATCOs. Such an organisation is required to demonstrate its capability to provide ATC training by holding an ATC-ATO approval certificate that is issued by the CEO. The AND conducts a regular oversight programme, including random inspections on the approved ATC-ATO to ensure continuing compliance with the approval requirements.

(4) ATC Incident Investigations are carried out for ATC safety-related occurrences to evaluate and review the effectiveness of the ATC system and its components, as well as recommending mitigation actions towards safety enhancements. The investigative process includes the Incident Review Panel (IRP), the Board of Inquiry (BOI) and the Safety Review Board (SRB).