24 February 2015 by Administrator


The Quality & Standards Division is the focal point for matters associated to International Civil Aviation Organisation (ICAO) and international aviation industry matters in general. It coordinates responses for compliance to international standards and other obligations. The Division works closely with airlines and other stakeholders in aviation to facilitate the sustainability and growth of the civil aviation industry. The Air Transport Division also collects and disseminates statistics on aviation.


The primary role of the Quality & Standards Division is to promote a sustainable, economic and efficient air transport industry.

Safety & Security Oversight

  • To promulgate safety and security through implementation, maintenance and continuous improvement of State Safety / Security Oversight System to ensure obligations and commitments to International Civil Aviation Organization (ICAO) and other relevant regional bodies are fulfilled.


Policy and regulation development

  • To promulgate a policy, regulation and requirements for all regulatory division within CAAM.


ICAO and International Communication

  • To maintain liaison and coordination as focal point with ICAO and other relevant international agencies, to keep update on all ICAO matters and review of ICAO Standards and Recommended Practices (SARPs) & its amendment processes / handling ICAO findings / Compliance Checklist (CC) & Electronic Filling of Differences (EFOD), etc.


  • To coordinate with all divisions for the preparation of the Universal Safety Oversight Audit Programme Continuous Monitoring Approach (USOAP CMA) and Universal Security Oversight Audit Programme Continuous Monitoring Approach (USAP CMA) including technical training and workshop, international meetings/seminars locally and abroad.



  • To collect, collate, analyse and disseminate information on the passengers, cargo, aircraft and mail movements at all Malaysia airports.



  • To coordinate the development and implementation of various National Aviation Safety & Security Plan/Program to achieve global target set by ICAO.


  • To issue the recommendations for setting up of an aviation company and on expatriate employment.