CAAM would like to hear from you and are here to help. Here you will find contact information to make an enquiry, get assistance, make a report, notify us of something or lodge a complaint.

The Client Services Centre can help you with:

• Flight crew licenses
• Licensing and registration
• Maintenance personnel inquiries
• Safety reporting
• General enquiries

You may call us at +603-88714000 from Monday to Friday 8:30am to 5pm, excluding national public holidays.

You can also send us an email to webmaster@caam.gov.my for general enquiries.
For enquiries on UAS/Drone operation, kindly email drone@caam.gov.my
For the purpose of application for authorization to fly, kindly email drone.atf@caam.gov.my
For enquiries pertaining to exams for Pilots, kindly email to exam@caam.gov.my
For enquiries pertaining to Aircraft Maintenance Licence (AML), kindly email to amel66@caam.gov.my  

CAAM Corporate Office Address:

Civil Aviation Authority of Malaysia
Pihak Berkuasa Penerbangan Awam Malaysia
Level 8, Galeria PJH,
Persiaran Perdana, Presint 4,
62100 Putrajaya,
Wilayah Persekutuan Putrajaya
Malaysia

Hotline: 03 8893 4188
Fax: 03 8893 4163

CAAM Corporate Office consist of:

• CEO’s office
• Deputy CEO’s office
• Legal Advisor
• Quality & Standards
• Corporate Communication
• Integrity
• Strategic Affairs
• Finance

CAAM Headquarters Address:

Civil Aviation Authority of Malaysia
Pihak Berkuasa Penerbangan Awam Malaysia
No. 27 Persiaran Perdana
Aras 1-4 Blok Podium
62618 Putrajaya
Malaysia