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Air Navigation Services Operations

Air Navigation Services Operations

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Air Traffic Control Tower in Malaysia
  • State

Kuala Lumpur Air Traffic Control Centre (KLATCC)

Jalan CTA 3 (KLIA),
Kuala Lumpur International Airport,
64000 KLIA,Sepang, Selangor,Darul Ehsan.

CAAM Kedah

CAAM Complex Sultan Abdul Halim Airport
06550 Alor Setar
Kedah Darul Aman

CAAM Johor

Senai International Airport
81250 Johor Bharu, Johor


Sultan Azlan Shah Airport
31350 Ipoh, Perak

CAAM Melaka

Melaka International Airport
75350 Batu Berendam

CAAM Kuala Terengganu

Sultan Mahmud Airport
21300 Kuala Terengganu

CAAM Kerteh

Kerteh Airport
24300 Kerteh

CAAM Pulau Tioman

Pulau Tioman Airport
63, Jalan Sulaiman,
86800 Mersing, Pahang

CAAM Regional Office Sabah

Jalan Bunga Raya, Kepayan
Beg Berkunci 2065
88618 Kota Kinabalu

Air Traffic Control Centre Kota Kinabalu

Jalan Kepayan,
88100 Kota Kinabalu,

CAAM Sandakan

Cawangan Sandakan
90008 Sandakan

CAAM Lahad Datu

Cawangan Lahad Datu
91108 Lahad Datu

CAAM Tawau

Cawangan Tawau
91007 Tawau

CAAM Regional Office Sarawak

Kuching International Airport
93250 Kuching,


Cawangan Miri
98000 Miri

CAAM Bintulu

Cawangan Bintulu
97200 Bintulu


Cawangan Sibu
96007 Sibu

CAAM Limbang

Cawangan Limbang
98700 Limbang

CAAM Marudi

Cawangan Limbang
98700 Limbang

CAAM Lawas

Cawangan Lawas
98850 Lawas

CAAM Mukah

Cawangan Mukah
96400 Mukah

CAAM Langkawi

Langkawi International Airport
07100 Padang Matsirat
Pulau Langkawi

CAAM Kelantan

Sultan Ismail Petra Airport,
Pengkalan Chepa, 16100 Kota Bharu,

CAAM Penang

Penang International Airport,
11900 Bayan Lepas
Pulau Pinang

CAAM Flight Calibration

Sultan Abdul Aziz Shah Airport
47200 Subang, Selangor


Kuala Lumpur International Airport
64000 KLIA, Sepang
Selangor Darul Ehsan

CAAM Regional Office Peninsular Malaysia

Jalan CTA 3 (KLIA),
Kuala Lumpur International Airport,
64000 KLIA,Sepang, Selangor,Darul Ehsan.

Subang Air Traffic Control Tower

Sultan Abdul Azizi Shah Airport
47200 Subang, Selangor

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Director of Air Navigation Services Operations Division


The Air Navigation Services Operations at the Civil Aviation Authority of Malaysia (CAAM) encompasses the critical functions and responsibilities involved in ensuring safe, efficient, and orderly air traffic management within Malaysian airspace.

Here is a brief explanation of the key aspects of this unit:

Air Traffic Control (ATC)

CAAM’s Air Navigation Services Operations include providing air traffic control services in Malaysia. This involves managing the movement of aircraft, both in the air and on the ground, to prevent collisions and maintain a smooth flow of traffic. ATC Controllers monitor radar displays, communicate with pilots, and issue instructions regarding altitude, speed, and routes.

Operation Control Centre (OCC)

OCC is responsible for managing and monitoring Air Traffic Services Unit (ATSU)s operational planning, safety, regulatory and tactical, thence responsible for the stations’ quality performance. OCC will

  • Ensure pre-planned duty roster compliance with CAAM’s policies (taking into consideration factors of leaves, holiday seasons, training programs, etc.);
  • Ensure uninterrupted daily operation at all stations;
  • Provide a coordinated response, in a timely manner, to reduce and recover from operational interruptions and minimize the impact on the daily operation;
  • Study and implement improvement actions for weaknesses identified from OCC reports (manpower capabilities, fatigue, shift pattern etc).
Aeronautical Information Services (AIS)

AIS plays a crucial role in providing up-to-date and accurate aeronautical information to pilots and other aviation stakeholders. This includes disseminating notices to airmen (NOTAMs), airport charts, navigation charts, and other relevant information. AIS ensures that pilots and operators have access to the necessary data for flight planning and safe operations.

Aviation Industry

Aviation Industry Unit was known as IP Unit as well as a unit that coordinates and monitors the process of evaluation on filing applications via NOSAS or AEROFILE system for flight approvals. All aircraft with foreign registration and Malaysian registration that operates on domestic and international to or from all airports in Malaysia need to have flight approval permits in order to fly or overfly within Malaysia FIRs. IP Unit is also the main coordinator for flight approval with other related Government Agencies or GLC and private aviation companies.

Search and Rescue (SAR)

CAAM’s Air Navigation Services Operations  through the respective ARCC/ARSC(s) within Kuala Lumpur and Kota Kinabalu Search and Rescue Regions are responsible to provide aeronautical search and rescue services with the support and assistance from National SAR Agencies and private entities. This includes efforts in assisting the distressed aircraft, initiate timely SAR response and ensuring the operations are coordinated and conducted effectively and safely.

The Route Air Navigation Services Charges (RANS)

The Route Air Navigation Services Charges (RANS) unit primary responsibility is to ensures that the costs associated with services like air traffic control, communication, and navigation aids are accurately recorded and recovered from aircraft operators and airlines. CAAM employs a transparent and systematic approach to calculate charges, considering factors such as distance flown and aircraft weight. Each stakeholders are given access to their invoices and movement data for both KL and KK FIR via a centralised portal to maintain the integrity of the charges incurred. The funds collected are used to maintain and upgrade air navigation infrastructure, as well as to continuously improve the quality of services provided to stakeholders.

Overall, the Air Navigation Services Operations at the Civil Aviation Authority of Malaysia encompasses a wide range of responsibilities aimed at ensuring the safety, efficiency, and effectiveness of air traffic management in Malaysian airspace.

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