-A  +A          

Good Day! Tuesday, 5 July 2022

Our Team

Flight Operations

Flight Operations

IStock 931559254 1
Air Traffic Control Tower in Malaysia
  • State

CAAM Kedah

Sultan Abdul Halim Airport
06550 Alor Setar
Kedah Darul Aman

CAAM Johor

Senai International Airport
81250 Johor Bharu, Johor


Sultan Azlan Shah Airport
31350 Ipoh, Perak

CAAM Melaka

Melaka International Airport
75350 Batu Berendam

CAAM Kuala Terengganu

Sultan Mahmud Airport
21300 Kuala Terengganu

CAAM Kerteh

Kerteh Airport
24300 Kerteh

CAAM Pulau Tioman

Pulau Tioman Airport
63, Jalan Sulaiman,
86800 Mersing, Pahang

CAAM Regional Office Sabah

Jalan Bunga Raya, Kepayan
Beg Berkunci 2065
88618 Kota Kinabalu

Air Traffic Control Centre Kota Kinabalu

Jalan Kepayan,
88100 Kota Kinabalu,

CAAM Sandakan

Cawangan Sandakan
90008 Sandakan

CAAM Lahad Datu

Cawangan Lahad Datu
91108 Lahad Datu

CAAM Tawau

Cawangan Tawau
91007 Tawau

CAAM Regional Office Sarawak

Kuching International Airport
93250 Kuching,


Cawangan Miri
98000 Miri

CAAM Bintulu

Cawangan Bintulu
97200 Bintulu


Cawangan Sibu
96007 Sibu

CAAM Limbang

Cawangan Limbang
98700 Limbang

CAAM Marudi

Cawangan Limbang
98700 Limbang

CAAM Lawas

Cawangan Lawas
98850 Lawas

CAAM Mukah

Cawangan Mukah
96400 Mukah

CAAM Langkawi

Langkawi International Airport
07100 Padang Matsirat
Pulau Langkawi

CAAM Kelantan

Sultan Ismail Petra Airport,
Pengkalan Chepa, 16100 Kota Bharu,

CAAM Penang

Penang International Airport,
11900 Bayan Lepas
Pulau Pinang

CAAM Flight Calibration

Sultan Abdul Aziz Shah Airport
47200 Subang, Selangor


Kuala Lumpur International Airport
64000 KLIA, Sepang
Selangor Darul Ehsan

CAAM Regional Office Peninsular Malaysia

Sultan Abdul Azizi Shah Airport
47200 Subang, Selangor

Subang Air Traffic Control Tower

Sultan Abdul Azizi Shah Airport
47200 Subang, Selangor

Kuala Lumpur Air Traffic Control Centre

Sultan Abdul Aziz Shah Airport
47200 Subang, Selangor

Captain Fix

Captain Norazman Bin Mahmud

Director of Flight Operations

Flight Operations Division (FOD) was established in 1970 with the core responsibility to regulate and facilitate personnel licensing and air operators’ certification. FOD carries the regulatory function to oversee the safety regulatory oversight of air operations to promote the safety and security of the civil aviation industry. FOD is mainly supported by qualified technical personnel to ensure the implementation and compliance with national and international civil aviation obligation in Malaysia.

The function of this Division is to regulate flight operations activities inclusive of aircrew licensing and air/ground operator certification.

Flight Crew Licensing is enforced upon pilots for various categories and type ratings. This activity includes issuing, renewal and verification of pilots licenses. Pilot licences processed are Private Pilot License (PPL), Commercial Pilot License (CPL), Multi Pilot License (MPL) and Airline Transport Pilot License (ATPL). Terms apply for validation of foreign licence. Please view FAQ for common queries regarding aircrew licensing and How to be a Pilot for career information.

Air Crew Examination is conducted in association with pilot licensing requirements. This Division is the authority for setting up examination papers, invigilation and markings. The syllabus for aircrew examination includes:

  • Air Law
  • Aircraft General Knowledge – Airframe/Systems/Power Plant
  • Aircraft General Knowledge – Instrumentation
  • Mass and Balance
  • Performance
  • Flight Planning and Monitoring
  • Human Performance
  • Meteorology
  • General Navigation
  • Radio Navigation
  • Operational Procedures
  • Principles of Flight
  • VFR Communications
  • IFR Communications

The completed examination application forms are available in pdf format and could be submitted by these options:

Printout and fax to +603 8871 4334 or

Postal service to:

Flight Operations Division
Civil Aviation Authority of Malaysia
27 Persiaran Perdana
Level 2 Podium Block, Precinct 4
62618 Putrajaya,

Email saved file as attachment, to exam@caam.gov.my

An Air Operators Certificate is required for the provision of scheduled or non-scheduled flights, as well as any aerial works including associated training and crop spraying by any aviation companies. The Flight Operations Division works closely with the Airworthiness Division as the scope of work involves aircraft inspectors and assessment of flight simulator performance. A comprehensive description of inspectors’ responsibilities is documented in the Flight Operations Inspectors (FOI) Handbook. Information and guidance on Air Operator Administration and Air Operator Certificate is documented in FOD-ORO.

A Certificate of Approval is required for any organisation intending to conduct flying activities for training of student pilots or for recreational purposes.

Mandatory Occurrence Reporting (MOR) scheme allows aviation personnel to submit safety related occurrences reports which are kept in a database. Analyses of these reports are important for safety monitoring and reviews.

Accident Investigation is conducted by AAIB which reports direct to Ministry of Transport. Flight Operation Division will be roped in if our expertise is needed.

International Airport Facilities, Malaysia, (Kemudahan Lapangan Terbang Antarabangsa, Malaysia)
CAAM CAAM Virtual Agent