24 February 2015 by Administrator

Captain Norazman Bin Mahmud
Tel : 03-8871 4103
Fax: 03-8871 4334
Email : norazman.mahmud@caam.gov.my


The Flight Operations Division was established since the early 1970’s to manage all matters pertaining to licensing, airworthiness and calibration. A restructuring of DCA in 1992 sees the Airworthiness Unit upgraded to a separate division to undertake increasing roles and responsibilities related to air operator’s certification.


The function of this Division is to regulate flight operations activities inclusive of aircrew licensing and air/ground operator certification.


Flight Crew Licensing is enforced upon pilots for various categories and type ratings. This activity includes issuing, renewal and verification of pilots licenses. Pilot licences processed are Private Pilot License (PPL), Commercial Pilot License (CPL), Multi Pilot License (MPL) and Airline Transport Pilot License (ATPL). Terms apply for validation of foreign licence. Please view FAQ for common queries regarding aircrew licensing and How to be a Pilot for career information.

Air Crew Examination is conducted in association with pilot licensing requirements. This Division is the authority for setting up examination papers, invigilation and markings. The syllabus for aircrew examination includes:

Air Law
Aircraft General Knowledge – Airframe/Systems/Power Plant
Aircraft General Knowledge – Instrumentation
Mass and Balance
Flight Planning and Monitoring
Human Performance
General Navigation
Radio Navigation
Operational Procedures
Principles of Flight
VFR Communications
IFR Communications

The completed examination application forms are available in pdf format and could be submitted by these options:

Printout and fax to +603 8871 4334 or

Postal service to:

Flight Operations Division
Civil Aviation Authority of Malaysia
27 Persiaran Perdana
Level 2 Podium Block, Precinct 4
62618 Putrajaya,

Email saved file as attachment, to exam[at]caam[dot]gov[dot]my

An Air Operators Certificate is required for the provision of scheduled or non-scheduled flights, as well as any aerial works including associated training and crop spraying by any aviation companies. The Flight Operations Division works closely with the Airworthiness Division as the scope of work involves aircraft inspectors and assessment of flight simulator performance. A comprehensive description of inspectors’ responsibilities is documented in the Flight Operations Inspectors (FOI) Handbook. Information and guidance on Air Operator Administration and Air Operator Certificate is documented in FOD-ORO.

A Certificate of Approval is required for any organisation intending to conduct flying activities for training of student pilots or for recreational purposes.

Mandatory Occurrence Reporting (MOR) scheme allows aviation personnel to submit safety related occurrences reports which are kept in a database. Analyses of these reports are important for safety monitoring and reviews.

Accident Investigation is conducted by AAIB which reports direct to Ministry of Transport. Flight Operation Division will be roped in if our expertise is needed.